FAQs

Primeline Masonry and Roofing

  • What types of basement problems do you repair?

    Our team addresses a comprehensive range of basement issues. These include repairing foundation cracks, resolving water leakage problems, mitigating moisture intrusion, correcting bowing or leaning walls, leveling uneven floors, addressing mold-related moisture concerns, and rectifying structural foundation damage.
  • How do I know if my basement needs repairs?

    Several indicators suggest potential basement issues. These include the presence of water leaks or damp areas, visible cracks in walls or floors, persistent musty odors, walls that are bowing or bulging, paint that's peeling or the appearance of white powdery residue (efflorescence), and doors or windows that stick near the basement level. If you observe any of these signs, we recommend scheduling a professional inspection.
  • What causes basement water problems?

    Basement water issues typically stem from various factors. These can include inadequate drainage systems, hydrostatic pressure buildup, excessive rainfall, elevated groundwater levels, the presence of foundation cracks, or failing waterproofing systems. Each of these elements can contribute to water infiltration in your basement.
  • What masonry services do you offer?

    Our masonry services encompass a wide range of offerings. We specialize in brickwork, block work, stone masonry, construction of retaining walls, chimney work, patio and walkway installation, as well as repairs and restorations. We also accommodate custom projects to meet specific client needs.
  • Are you licensed and insured?

    Indeed, we maintain full licensing and insurance coverage. This ensures protection for our clients, their property, and our workforce throughout all project phases.
  • How long does a masonry project take?

    The duration of masonry projects varies based on several factors including the project's size, complexity, prevailing weather conditions, and materials used. Minor repairs might be completed within a day, while more extensive projects could span several days or weeks. We provide a detailed timeline prior to commencing work to ensure clear expectations.
  • Do you offer warranties?

    Certainly, we provide warranties on our workmanship. In addition to labor warranties, we also offer material warranties in certain instances, demonstrating our confidence in the quality of our work and materials used.
  • What are the most common chimney problems?

    Frequent chimney issues include damage to masonry, deterioration of mortar joints, cracks in flue liners, water infiltration, damage to the chimney crown, blockages in flues, and worn or missing chimney caps. Each of these problems can impact the functionality and safety of your chimney.
  • Is chimney damage dangerous?

    Chimney damage can indeed pose significant risks. It may lead to house fires, carbon monoxide leaks, structural instability, and water damage within your home. Even seemingly minor issues can escalate into serious problems if left unaddressed. Regular maintenance and prompt repairs are crucial for chimney safety.